We manage the HCL Domino server for a Czech-American engineering company — manufacturer of hydro turbines installed in 36 countries. Their communication backbone has been running without interruption since 2008.
Scope of Partnership
Email. Chat. Mobile. Security. All on one platform.
The Challenge
A Czech-American engineering company manufactures hydro turbines for customers on five continents. Their communication infrastructure must work reliably for the team in Benešov and colleagues in Boston — across time zones, across devices, without security compromises.
They needed a partner who doesn't just deploy a server, but understands it deeply — manages it, updates it, secures it, and is reachable when email stops working an hour before an important customer presentation.
We've been managing their Domino server since 2008. During that time we've navigated multiple platform versions, data migrations and expansion to mobile and web clients — without users noticing any disruption.
What We Do
This isn't a one-off installation but a long-term collaboration — from routine administration to platform upgrades.
Regular administration and monitoring of the HCL Domino server — platform and OS updates, certificate management, log analysis, performance optimisation. When an incident occurs we respond fast, because we know the environment in detail.
All communication runs on the client's servers in the Czech Republic. No data goes to a third-party cloud — essential for an engineering firm handling sensitive project documentation.
Server administration, email, mobile access, web client and internal chat — all managed by one team. No responsibility passing between vendors.
The longer we manage the system, the better we know it. Over 16 years we have been through every upgrade, migration and security incident together with the client.
Let's Talk
Environment audit, taking over administration or deploying new services — we're happy to look at your situation.